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Privacy policy

Cicloposse Japan ("we") is the Japan office of the Italian tour operator Cicloposse Srl ("head office") and manages and protects your personal information appropriately. This policy explains what information we collect, why, and whether it is shared with third parties.

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1. Personal information

Information that can identify an individual, such as name, email address, phone number, IP address and cookie data.

 
2. Purposes of use
  • Answering your inquiries

  • Sending tour and event information (email, social media, etc.)

  • Improving our services and analysing usage (Google Analytics, etc.)

 
3. Sharing with third parties and international transfers

Where necessary, we may share personal information with our head office (Italy) and service providers (Wix, Google, Meta, etc.). This data may be transferred outside the EU, with appropriate safeguards in place.

 
4. Retention

We keep data only as long as necessary for the purposes of use.

 
5. Your rights
  • Access, correction and deletion of your personal data

  • Requests to stop processing and data portability

  • Please send requests to:
    Japan office: info@ciclopossejapan.com
    Head office privacy inquiries: info@cicloposse.com

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6. Cookies

Our site uses cookies to improve your browsing experience and analyse usage. Cookies do not contain information that directly identifies you. You can disable them in your browser settings, but some features may be limited.

 
7. Changes

This policy may change without notice. Please check this page for the latest version.

 

8. Security measures

We take appropriate technical and organisational measures to prevent leaks, loss or alteration of personal information, including access restrictions, encryption, firewalls and regular security reviews.

 

9. Minors

Users under 18 must obtain parental consent before providing personal information. We may refuse to collect personal information if parental consent cannot be confirmed.

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